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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Noah Chambers

January 23, 2026

5  out of  5
rating by Noah Chambers
"This office is extremely helpful, friendly, and knowledgeable. They take the time to listen and make sure you understand all of your options. The staff is welcoming and truly puts customers first. I would definitely recommend them to anyone looking for great service."
We responded:
"Noah, thank you for your review. We appreciate your positive comments and your business. "
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Brooklyn Damico

January 17, 2026

5  out of  5
rating by Brooklyn Damico
"State Farm has been great to work with, and Tonya especially went above and beyond to help me. She was responsive, kind, and made the process smooth. Highly recommend!"
We responded:
"Hey Brooklyn, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!"
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Pete Stow

December 16, 2025

5  out of  5
rating by Pete Stow
"I've been with State Farm since I started driving in 1996 in Ohio. When I got married and moved to NKY in 2003 I needed to move to a KY insurance agent. I reached out to several agents that were barely willing to give 23 year old me the time of day. Sheila happily helped us navigate through the move; car insurance, home insurance etc. 3 homes, 20 cars, 2 kids later I can only offer praise for how the team there has helped through every change and claim to make it easy."
We responded:
"Pete, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We have enjoyed serving you and your family for over 20 years and look forward to continuing to support your insurance needs."
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Tressia Woodruff

December 8, 2025

5  out of  5
rating by Tressia Woodruff
"Office is always warm & inviting. Staff are helpful, knowledgeable, and efficient. Such a great place to take care of our vehicle and home insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jacob Arlinghaus

November 14, 2025

5  out of  5
rating by Jacob Arlinghaus
"Shyia was amazing. She was extremely helpful and informative when it came to adding a driver and vehicle onto my insurance policy. I highly recommend working with her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Char Brooks

September 30, 2025

5  out of  5
rating by Char Brooks
"I have been with State Farm for over 40 years, having insured my vehicles, home, and rentals. Shelia Siegrist and her staff are not only friendly, reliable, and professional, but they truly are like family...I always feel safe and in good hands with State Farm and am happy and satisfied to remain with them for all my insurance needs. 🥰🥰🥰"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Janie Schweighardt

September 17, 2025

5  out of  5
rating by Janie Schweighardt
"I only trust Sheila for my insurance needs. A+++"
We responded:
"Janie, we appreciate your long-time trust in our team. We are always here for you and value your business. Thank you for taking the time to share your kind words."
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Eric Jennings

September 17, 2025

5  out of  5
rating by Eric Jennings
"State farm representative Kelly was very courteous and professional. The initial contact with her made me feel confident I have the right insurance company to cover my needs. She's also pretty cool in how she carries herself."
We responded:
"Eric, thank you! We have been your agent for a long, long time and we appreciate you as much today as we did the first day you trusted us with your insurance program. We are always here to help. "
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Matt Nalley

August 26, 2025

5  out of  5
rating by Matt Nalley
"Sheila and her team have provided great service over the years and are always responsive. I'd recommend them to anyone needing home or auto insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Drew Cincinnati

July 1, 2025

5  out of  5
rating by Drew Cincinnati
"Phenomenal customer service. Ms. Kellie was very personable and made the conversation enjoyable, They really go above and beyond my expectations every time. Thanks for all you do I really appreciate y’all!"
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Susan Lewis-Schlosser

June 23, 2025

5  out of  5
rating by Susan Lewis-Schlosser
"I have been using Sheila as my agent for 22 years. I've never had a bad experience. I am a lifelong customer!"
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Raymond Whitson

June 11, 2025

5  out of  5
rating by Raymond Whitson
"This agent and her crew are the best, friendliest and quick to help. Always above and beyond."
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elizabeth jackson

April 5, 2025

5  out of  5
rating by elizabeth jackson
"Careful explanation of my coverage. Reviewed in detail and found I could reduce my cost a little. Took all the time I needed to understand the policy. Umbrella coverage reduces overall cost."
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Patti Piatt

March 21, 2025

5  out of  5
rating by Patti Piatt
"The office iss always quick to respond, helpful and overall delivers great customer service. I have been with many State Farm offices over the years and this group is by far the best I've worked with."
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Alan H

March 5, 2025

5  out of  5
rating by Alan H
"quick and friendly"
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Pete Thomas

December 30, 2024

5  out of  5
rating by Pete Thomas
"Kari Craven was a pleasure to work with and made my transition to State Farm seamless and a delight! She provided excellent customer service, taking time to explain the updates to my policies and helping me get the best value. Highly recommend! Thank you, Kari!"
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Irma Jones

December 17, 2024

5  out of  5
rating by Irma Jones
"My agent, Kelly at State Farm was incredible. She was very professional, polite and answered all my questions. I was given more clarity on policy coverage than I ever received from my last insurance company that I was a customer with for over 35 years."
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J Terrell

October 20, 2024

5  out of  5
rating by J Terrell
"I had a rather complicated claim that took almost 6 weeks to resolve. Sheila's office, particularly Kari Craven, kept me up to date on the progress of the claim. She kept in touch with the adjusters and gave me timely reports. Wonderful customer service!"
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Billie Beckerich

August 26, 2024

5  out of  5
rating by Billie Beckerich
"State Farm is the only insurance company I will trust! Sheila Siegrist and her staff are always professional and do their best to keep my coverage at its best at an affordable price. Tonya Schob was truly a delight to talk to and very helpful."
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Melissa

July 22, 2024

4  out of  5
rating by Melissa
"Kellie was an absolute pleasure to speak with this afternoon. She provided all the information for my insurance coverage and the cost came in lower than I was already paying on my current policy. I knew that I was going to shop around for a better price and I am certainly glad that I have. Thank you Kellie!"
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Jeoff Gabbard

July 10, 2024

5  out of  5
rating by Jeoff Gabbard
"Since I switched to Shiela’s office about 5 years ago I have been so impressed with their product. Tonya, Kellie, Brittany and Kari provide excellent customer service. They are knowledgeable, polite, personable, funny, professional and the list goes on and on. I would recommend that anyone who has insurance give them a call and see what they can do for you."
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Kelly Owens

June 12, 2024

5  out of  5
rating by Kelly Owens
"Sheila and her team were so quick to respond after I was involved in an accident. They took all the worry away from me and handled everything promptly. They also make sure I have adequate coverage in all of my policies. I feel so taken care of and don't worry one bit about my insurance coverage with this amazing team!"
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jeanne haenning

June 5, 2024

5  out of  5
rating by jeanne haenning
"Excellent customer service and very friendly and experienced staff. They always answer my questions quickly and resolve any problems i may have. Highly recommend"
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Mark Gamel

May 22, 2024

5  out of  5
rating by Mark Gamel
"Great office!! Kellie communicates whenever there is a change in my policy. Unfortunately, I had a claim but they communicated with me every step along the way. Made the process very easy!!"
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Chris Stickel

April 30, 2024

5  out of  5
rating by Chris Stickel
"I don't know where the bad reviews are coming from. This cannot be correct. Please remove these from Sheila's site. I have never had any issues with Sheila or anyone in her office."