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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chris Stickel

September 13, 2023

5  out of  5 rating by Chris Stickel
"The office staff are always polite and friendly. Readily available to answer any of my questions. Fast and personal service!"

Independence Mechanical

August 25, 2023

5  out of  5 rating by Independence Mechanical
"The BEST insurance company in my book, also the people working there are # 1 always very help full and kind"

Richard Yaden

August 1, 2023

5  out of  5 rating by Richard Yaden
"I would love to give a huge shout out to the team of Sheila Siegrist- Garten! I have been with them now since 1989 I believe, they have always been there for me for anything I need. Sometimes reminders, sometimes ways of saving money on other things they offer! Everyone in that office is compassionate and goes out of their way to take care of my needs! Never thought about looking for another company, they are TOPS!"

Robert Jacobs

July 25, 2023

5  out of  5 rating by Robert Jacobs
"Kelly was amazing and easy to talk to. She answered any questions I had and was extremely helpful. I’ll recommend everyone I know to go talk with her."

Johnny Downey

March 14, 2023

5  out of  5 rating by Johnny Downey
"Sheila and her office are amazing. Kellie responded to my request within 24 hours and fixed a problem for me immediately. She was attentive and explained everything. I am so appreciative of the support and customer service received! So happy I went with Sheila when I did a blind search years ago!"

Tim Andrews

February 26, 2023

5  out of  5 rating by Tim Andrews
"Amazing customer service as they take the time to thoroughly explain your policies while looking for ways to save you money."

Kayla Litteral

February 24, 2023

5  out of  5 rating by Kayla Litteral
"I have been with State Farm for 15 years and this office is why! Tonya, Brittany, Kellie and Jessica are the most wonderful group of women. They have helped me with everything from car insurance to a loan for my new vehicle. I would recommend this office to anyone on the hunt for insurance! Amazing job!"

Ira Sena

February 20, 2023

5  out of  5 rating by Ira Sena
"Sheila and Jennifer and the whole team have been very helpful, ensuring we have adequate sensible coverage for our needs. We have them covering our auto, rental, and life insurance. As our needs change, they make themselves available to review our coverage and tweak if necessary. Thanks, you guys!"

Linda Mildon (#NKYLocalHomeTeam)

January 4, 2023

5  out of  5 rating by Linda Mildon (#NKYLocalHomeTeam)
"I have been a customer for MANY years and no matter the question Shelia and her team are there to help me get the correct information. I have had a couple of claims over the years and the team guided me to the appropriate people and I received great customer service. Highly recommend Shelia and her Team"

TheWritersblock21

December 23, 2022

5  out of  5 rating by TheWritersblock21
"Shelia and her staff take the time to explain what each piece of insurance does and how you can best protect yourself. I've called with questions several times and always gotten a polite helpful answer--no matter how trivial my question. Shelia is heads above most insurance agents. Michele Peers"

Erik Hermes

November 21, 2022

5  out of  5 rating by Erik Hermes
"When is the last time you heard from your insurance agent? Life changes. Children move out, and move back in again. Vehicles are sold and purchased. The coverage you need changes as your life changes. Sheila and her team review your coverage regularly so that your coverage matches your life today."

Madd Titan Media

November 16, 2022

5  out of  5 rating by Madd Titan Media
"Shiela and her team are great."

Dan Meyer

November 14, 2022

5  out of  5 rating by Dan Meyer
"Highly recommend for all your insurance needs! They are very friendly and very prompt at returning calls and answering all insurance questions in a timely manner. Follow up is awesome and they have great rates!"

Rania Fisher

November 9, 2022

5  out of  5 rating by Rania Fisher
"Sheila is very experienced, easy to talk to and will make sure you and your family are protected correctly for a great rate! Give them a call for a quote!"

David Fessler

November 4, 2022

5  out of  5 rating by David Fessler
"Sheila is extremely qualified and an expert in her field. She has the education, experience, and training, having worked both the claims side of insurance and now the supply side. That means Sheila knows what insurances you do need and don't need, and how much coverage you need, to protect you and your family."

Betty Berning

October 27, 2022

5  out of  5 rating by Betty Berning
"I’ve been a customer for over 10 years. Best agent ever! Thank you for taking such good care of me and my family."

Brad Greer

October 26, 2022

5  out of  5 rating by Brad Greer
"What a GREAT Staff!! they have had our homeowners for a while, After they reviewed our current auto coverage (with another company) we found out we real aren't very covered!! We are moving everything to Sheila and the team."

Kellie Stanfield

October 25, 2022

5  out of  5 rating by Kellie Stanfield
"There are insurance agents who just take your money because “you have to have insurance”. Then, there are agents like Sheila who take time to talk with you, ask about your family, and genuinely care about protecting you and your future. I’ve never had a more enjoyable experience with my insurance agent. THANK YOU!"

Michael Leone

October 19, 2022

5  out of  5 rating by Michael Leone
"Sheila is a phenomenal agent! She is very kind, supportive, and attentive to your needs."

beth weber

October 19, 2022

5  out of  5 rating by beth weber
"Sheila and her team take great care you and offer excellent service!!!!!"

Roberto Iglesias

June 1, 2021

5  out of  5 rating by Roberto Iglesias
"Great service"

Alex Bowling

May 26, 2021

5  out of  5 rating by Alex Bowling
"I have had State Farm for years and years. Not once haveI ever had a issue."

Hessie James

September 9, 2020

5  out of  5 rating by Hessie James
"Knowledgeable, helpful and friendly staff. Very responsive and prompt. Helped me out whenever I needed it. A+++++++"

Renee Kirschenbaum

August 28, 2020

5  out of  5 rating by Renee Kirschenbaum
"Customer service is always excellent."

Kristi Ives

August 27, 2020

5  out of  5 rating by Kristi Ives
"Switched from another agent and love the service they provide."