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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J Terrell

October 20, 2024

5  out of  5
rating by J Terrell
"I had a rather complicated claim that took almost 6 weeks to resolve. Sheila's office, particularly Kari Craven, kept me up to date on the progress of the claim. She kept in touch with the adjusters and gave me timely reports. Wonderful customer service!"
We responded:
"Thank you for the excellent review. Kari does an amazing job taking care of our customers, with special emphasis on those who are going through the claims process. Claims are never easy and delivering on the promise is why you purchased State Farm insurance and chose our office. I'm glad we were able to help you in this situation and I appreciate you taking the time to thank us and recognize Kari's hard work. "
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Billie Beckerich

August 26, 2024

5  out of  5
rating by Billie Beckerich
"State Farm is the only insurance company I will trust! Sheila Siegrist and her staff are always professional and do their best to keep my coverage at its best at an affordable price. Tonya Schob was truly a delight to talk to and very helpful."
We responded:
"Billie, thank you for your loyalty and trust. Your positive comments mean so much to me and my team. We always strive to keep our customers up to date with their coverages and help them build the best insurance program to cover their assets. "
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Melissa

July 22, 2024

4  out of  5
rating by Melissa
"Kellie was an absolute pleasure to speak with this afternoon. She provided all the information for my insurance coverage and the cost came in lower than I was already paying on my current policy. I knew that I was going to shop around for a better price and I am certainly glad that I have. Thank you Kellie!"
We responded:
"Melissa, so happy you took the time to review our agency and glad to know you had a positive and informative experience with Kellie. We appreciate your business and would love an opportunity to turn your 4-star review into a 5-star review. Let us know what else we can do to help. "
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Jeoff Gabbard

July 10, 2024

5  out of  5
rating by Jeoff Gabbard
"Since I switched to Shiela’s office about 5 years ago I have been so impressed with their product. Tonya, Kellie, Brittany and Kari provide excellent customer service. They are knowledgeable, polite, personable, funny, professional and the list goes on and on. I would recommend that anyone who has insurance give them a call and see what they can do for you."
We responded:
"Jeoff, thank you for taking the time to share this review. And I agree with you.......I have the best team ever! They all genuinely care about our clients and always go above and beyond to take care of them. Their level of service and dedication is getting harder and harder to find today. We truly appreciate your compliments and your business."
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Kelly Owens

June 12, 2024

5  out of  5
rating by Kelly Owens
"Sheila and her team were so quick to respond after I was involved in an accident. They took all the worry away from me and handled everything promptly. They also make sure I have adequate coverage in all of my policies. I feel so taken care of and don't worry one bit about my insurance coverage with this amazing team!"
We responded:
"Kelly, thank you for the wonderful review. We hate that you were in an accident but helping you through the process is a top priority for me and my team. We are always here to help you navigate all aspects of your insurance. And we truly appreciate great customers like you! "
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jeanne haenning

June 5, 2024

5  out of  5
rating by jeanne haenning
"Excellent customer service and very friendly and experienced staff. They always answer my questions quickly and resolve any problems i may have. Highly recommend"
We responded:
"Jeanne we are always here to help, and we believe exceptional customer service is the first step in building and maintaining a good relationship with our clients. Thank you for the kind words and your continued business. "
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Mark Gamel

May 22, 2024

5  out of  5
rating by Mark Gamel
"Great office!! Kellie communicates whenever there is a change in my policy. Unfortunately, I had a claim but they communicated with me every step along the way. Made the process very easy!!"
We responded:
"Mark, thank you for the 5-star review and I appreciate you taking the time to give us such positive comments. I'm very glad that you had a great experience working with Kellie. We don't want any of our clients to have claims, but when they do, we take it seriously and stay in contact during every phase of the process. We appreciate your business and your trust in State Farm and our office."
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Kristi Ives

April 30, 2024

5  out of  5
rating by Kristi Ives
"Best agent I have ever had! They address my concerns immediately and answer any question I might have. Tonya is also amazingly helpful!"
We responded:
"Kristi, thank you for the 5-star review. And I agree, Tonya is amazing! She has over 20 years' experience and is always available to help customers and answer questions. We truly appreciate your business and value you as part of our agency family. "
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Chris Stickel

April 30, 2024

5  out of  5
rating by Chris Stickel
"I don't know where the bad reviews are coming from. This cannot be correct. Please remove these from Sheila's site. I have never had any issues with Sheila or anyone in her office."
We responded:
"Chris, thank you for your kind review and feedback on your experience with our office. We appreciate your business and are always here to help. Sheila"
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Apryl McCoy

April 30, 2024

5  out of  5
rating by Apryl McCoy
"I’m so thankful for this insurance group! I appreciate their flexibility and dependability. They have saved my family money and answered all of our questions with patience and guidance."
We responded:
"Apryl, thank you for your trust in me and my entire team. We all work hard, and we do go above and beyond to take care of our customers. Happy to know you appreciate us and that you took the time to share your experience in this review. "
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Brad Greer

April 24, 2024

5  out of  5
rating by Brad Greer
"Sheila and her team have gone above and beyond for my family! consolidating my coverage has saved me money and left me far more protected than I was before! GREAT JOB!!"
We responded:
"Thank you, Brad, for taking the time to leave us this fantastic review. We are glad we could help with your insurance needs and appreciate great client like you! "
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Nicole L

April 24, 2024

5  out of  5
rating by Nicole L
"Go with Sheila! She has taken great care of our insurance needs. Quick to respond and help with anything you need!"
We responded:
"Nicole, thank you for the review. Taking care of you and your family is part of our mission to personally help all customers. We truly enjoy creating an insurance package that protects you and fits your budget. We appreciate your continued business. "
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Kendall Erin

April 19, 2024

1  out of  5
rating by Kendall Erin
"I would strongly advise looking elsewhere when choosing your insurance provider. The dismissal of the law, as well as other reviews that were left, is not a quality I would look for in an insurance provider. We have different insurance providers in the area that value their employees' time and legal rights."
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Ryan Meidinger

April 19, 2024

5  out of  5
rating by Ryan Meidinger
"They are very helpful when it comes to all the insurance needs I have (and keeping it affordable). Kellie Stanfield helped me to understand how it all works, sinceost of it goes over my head."
We responded:
"Ryan, we appreciate you taking the time to meet with us to review auto, home & life insurance with our office. You are a valued customer and we appreciate your loyalty to our office and have enjoyed having you for a client these 20+ years. Looking forward to 20 more! "
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Tracie Johnson

April 18, 2024

5  out of  5
rating by Tracie Johnson
"Sheila is one of the best in the insurance industry. Her tenure and respect in her community says it all!"
We responded:
"Tracie, thank you for your faith and confidence in our agency. We have been serving customers for over 30 years and love helping people with all their insurance needs."
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Karen Yelton

April 18, 2024

5  out of  5
rating by Karen Yelton
"Awesome team and Awesome agent!"
We responded:
"Karen, thank you for the positive review. We are thankful you took the time to complement our agency. "
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Jesi Solomon

April 10, 2024

5  out of  5
rating by Jesi Solomon
"Sheila has been my agent for nearly 15 years and has assisted me countless times. She's incredibly knowledgeable, professional and friendly and has guided me through insurance decisions on so many major life events, life insurance, home, auto etc...Highly recommended."
We responded:
"Jesi, we are delighted to serve as your agent and helping you navigate life events is what we do best! The past 15 years have been an absolute pleasure. Thank you for the positive review and we look forward to helping you and your family for many years to come. "
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Stephanie Cook

April 2, 2024

5  out of  5
rating by Stephanie Cook
"Great customer service and a team that cares about getting you great coverage at a great value! I didn’t think I would ever say I enjoyed talking to an insurance agent but I do!!"
We responded:
" Stephanie, thank you for the kind comments. I will be sure my team is aware you were happy with the service you received. We hope all our customers feel the same way. We strive to make every insurance interaction with our office enjoyable and easy to understand. Thank you for your continued business. "
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Andy Gerrein

March 12, 2024

5  out of  5
rating by Andy Gerrein
"The staff at this State Farm is really good. Kellie was great to talk to and she explained everything very well."
We responded:
"Andy, so glad Kellie was able to help with reviewing your auto & homeowner's policies. We enjoy helping great insureds like you with your insurance needs & appreciate your business. "
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Kathy Reed

March 9, 2024

5  out of  5
rating by Kathy Reed
"This group of ladies is just so sweet and accommodating every time you call this office! They also help you find exactly what you need. I have enjoyed every time I have called them.They get back to you right away too if you leave a message. They truly make you feel like they value your business! I highly recommend this group!"
We responded:
"Kathy, we were so happy to read your remarks about our office. We make it a priority to take care of our customers, make them feel welcome and valued. We appreciate your business and look forward to our continued working relationship. "
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Laura Sherland

February 14, 2024

5  out of  5
rating by Laura Sherland
"THE BEST!! This State Farm Agency is top-notch. Incredibly kind & friendly, super knowledgeable and informative agents! I have worked with multiple agents in this office and the level of service is always outstanding. They handle all of my insurance needs and I'm always quick to recommend them to friends who are in need!"
We responded:
"Thank you for all the positive feedback. We care about our customers and treat them like family. So happy you chose us, and we truly value your business. "
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Renea Mcafee

February 9, 2024

5  out of  5
rating by Renea Mcafee
"Sheila and her staff; Kellie, Tonya, Brittney, Carrie, and Jessica are all knowledgeable, kind and caring. Over 75 years of insurance experience. They work hard for their customers!"
We responded:
"Rene it is a pleasure working with you. Everyone on my team enjoys your visits to our office and looks forward to meeting with you."
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Eric Jennings

February 8, 2024

5  out of  5
rating by Eric Jennings
"Very pleasant and professional"
We responded:
"Eric, thank you! We have been your agent for a long, long time and we appreciate you as much today as we did the first day you trusted us with your insurance program. We are always here to help. "
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Sarah Johnson

December 13, 2023

5  out of  5
rating by Sarah Johnson
"Kari and Jessica are amazing! They where so friendly and made swicthing insurance companies a breeze. They also saved me nearly 200$ a month. I will recommend this office to anyone!"
We responded:
"Sarah, thank you for taking the time to share your experience with our office. I agree with you, Kari and Jessica are the BEST! We love helping people understand their insurance options and make good, budget-friendly choices. We are excited you chose our office and are looking forward to working with you. "
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DH3 Entertainment

December 12, 2023

5  out of  5
rating by DH3 Entertainment
"I came in today to go over my policy and Kellie was super sweet and helpful. She showed me different things to consider that would really help me out in the future. She was very helpful and I'm glad to have had her wonderful help."
We responded:
"Kellie is one of the best and has a great deal of insurance knowledge. So glad she was able to help you understand your policies and had suggestions on how to make sure you have the best, most comprehensive coverage. We truly care about our clients and are always available to help. "